1. Who processes your data
The controller of the personal data collected through the Match Point Club website is:
EM DZHI SPORT KLUB OOD (ЕМ ДЖИ СПОРТ КЛУБ ООД)
Unified Identification Code (EIK): 208716466
Address: 4 Aleksandar Stamboliyski Street, 5800 Pleven, Bulgaria
Person in charge: Vasil Genchev
You may submit questions and requests concerning your personal data in writing to the address above, marked "Personal Data Protection", specifying how you would like to receive a reply.
2. What data we process
Depending on the features you use, we process:
- Registration data: your name, email address, login credentials and account settings. We process your telephone number and additional information when you provide them in the relevant fields.
- Newsletter data: your email address, name if provided, preferences and information needed to demonstrate consent and record your unsubscribe request.
- Enquiries and service requests: your contact details, correspondence and information about the service requested.
- Website access data: technical information such as your IP address, browser, device, access date and time, and security logs.
Required fields are marked on the forms. If you do not complete them, we may be unable to create an account or fulfil the particular request.
Do not send health information or other sensitive data through general-purpose forms. If a particular service requires such data, we will provide separate information.
3. Why we use your data
We process personal data for the following purposes:
- Creating and managing accounts and providing requested services, on the basis of performing a contract or taking steps at your request before entering into a contract.
- Sending newsletters, on the basis of your separate, voluntary consent.
- Responding to enquiries, providing technical support, preventing misuse and defending legal claims, on the basis of legitimate interests, taking your rights into account.
- Complying with applicable legal obligations.
Reading this Policy and accepting the Terms and Conditions do not constitute consent to marketing communications.
4. Newsletter
Subscribing to the newsletter is voluntary and separate from registration. You do not need to subscribe to use your account.
Following your express consent, we may send you news, information about events and offers from Match Point Club.
You may unsubscribe free of charge at any time using the unsubscribe link in each newsletter or by submitting a request to the Company. Unsubscribing does not close your account or affect necessary service communications concerning security or services you have requested.
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
5. Who receives your data
Authorised employees and providers of hosting, technical support, account management and email delivery services may have access to your data to the extent necessary for the relevant service.
Data may be disclosed to competent authorities where there is a legal basis. We do not sell your personal data.
Transfers of data outside the European Economic Area are subject to the requirements of Regulation (EU) 2016/679, including an applicable adequacy decision or appropriate safeguards. You may request information about the specific recipients and safeguards at our correspondence address.
6. How long we retain your data
Account data are retained for as long as the account is needed to provide the service or until it is closed. The data are then deleted or anonymised unless a legal obligation or another applicable basis for retention exists.
Newsletter data are used until you unsubscribe or the newsletter is discontinued. A minimum record of consent and withdrawal may be retained to demonstrate compliance with the law and prevent unwanted re-enrolment.
Correspondence and technical logs are retained according to their purpose, security needs, applicable statutory retention periods and the existence of claims or disputes.
7. Your rights
Subject to the conditions laid down by law, you have the right to:
- Access and rectification of your personal data.
- Erasure or restriction of processing.
- Data portability.
- Object to processing based on legitimate interests.
- Withdraw consent and object to direct marketing.
Send your request to the Company, explaining what you are requesting and how you would like to receive a reply. Where necessary, we may ask for information to verify your identity.
We normally respond within one month. Where the conditions laid down by law are met, this period may be extended by a further two months; we will notify you within the first month.
You have the right to lodge a complaint with the Commission for Personal Data Protection at cpdp.bg and to seek judicial protection.
8. Security and changes
We apply appropriate technical and organisational measures to protect your data. Keep your login credentials secure and notify the Company if you suspect unauthorised use.
We do not use your data for decisions based solely on automated processing that produce legal effects or similarly significantly affect you.
The current version of this Policy is published on this page.